Over.ai is proud to join in its mission to lead the revolution
from Voice over IP to Voice over AI
We understand contact center operational needs, and have the online interfaces to support your operation.
Visual drag and drop tools and easily configurable APIs make it easy to deploy new scripts and change existing ones in real time.
Real time hybrid interfaces let your representatives supervise the AI reps, resolve and escalate calls.
All calls are logged, transcribed and recorded. CRM integrations are in place, to remove paperwork time and increasing efficiency.
Our technology stack was built from the ground to effectively handle phone conversation
Over.ai’s speech-to-text models are uniquely built and trained on top of 8K audio samples, resulting in the market leading performance for business phone interactions.
A Natural Language Understanding (NLU) engine built to facilitate the length and complexity that is typical of your b2c voice interactions.
Utilize native Salesforce connectors, examples, and templates and leverage APIs to easily connect to additional top CRM, ERP, and legacy systems.
The service, policies and technology to support your enterprise operations
Business continuity, scalability and data protection are ensured through a redundant network, log encryption and sensitive data redaction.
The industry’s best service level agreement (SLA), consistently delivering 99.99% uptime with guaranteed availability and fast performance.